Refund policy

• Return policy

Products once sold cannot be returned. It can be only returned within 3 days from the date of delivery if and only in case of damaged product or delivery of incorrect product.

Payment refunds are applicable only in case of damaged product or delivery of incorrect product.

Claims raised after 5 days of delivery of the product will not be entertained and POD (Proof of delivery) will not be provided either post 5 days of delivery 

Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect variant), wrong sizes (size other than that ordered) or damaged products are received by the customer.*

*PRODUCTS SOLD IN SALE EVENT ARE NOT ELIGIBLE FOR REPLACEMENT, REFUND WILL BE PROVIDED ON CASE TO CASE BASIS DEPENDING ON THE PRODUCT AND POLICY APPLICABLE

 

• Cancellation policy

An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded. 

 

• Refund policy

Your refund will be initiated by us within 5 business days of receiving the product at our warehouse .Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).

 

• Mode of refund

For both cancelled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase.